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General Information

Check-in @ 14:00

Our check-in time is normally at 2pm. If the spaces are available earlier, you are more than welcome to check-in sooner.

Check-out @ 11:00

Check-out is at 11am. Even on Sundays, after a night out. Sorry.

Early / Late Arrivals

Please let us know, as soon as you can, at what time we should expect you. This will help us out a lot.

 

A few days before arrival, you will be receiving an automated email from our Reservation System prompting you to check-in online with us. We kindly as you to do so. If you would like to check-in earlier, please use the following link:

CHECK-IN

Personal Baggage

If you have booked a ROOM, CUBA or LEGO apartments, you are welcome to leave your luggage if you arrive earlier than the normal check-in time or have a later departure time.

 

Unfortunately we cannot store luggage for guests booked in the LUXX apartment. You can rent lockers at Alexanderplatz near the Deutsche Bahn ticket office or leave you luggage at our location in Prenzlauer Berg.

Alterations

Our reservation system does not allow reservations to be altered or cancelled by the guests themselves.

 

Please contact us right away and we are more than happy to change the reservation for you.

 

A credit card is required to guarantee all bookings.

Cancellation Policies

Cancellation policies might differ, depending on the available rate. Please check the exact cancellation policy next to the Rate name.

 

Simply visit our booking engine page and once you choose your travel dates, click on "Show rates" button and then on "Rate Information" text.

The key to the keys

Depending on which space you have booked, and the time of your arrival, the keys may be picked up at a nearby location.

Please be sure to contact us if you are arriving outside of opening hours.

Key pick up: ROOMS

Eberswalder Straße

Linnen

Mon. - Sun. 9am to 6pm

 

All guests checking-in at our Eberswalder Straße location, please contact us if you will be arriving outside of our opening hours to arrange a self-check-in.

Key pick up: CUBA & LEGO

Eberswalder Straße

Linnen

Mon. - Sun. 9am to 6pm

 

All guests checking-in at our Eberswalder Straße location, please contact us if you will be arriving outside of our opening hours to arrange a self-check-in.

Key pick up: LUXX

Rosa-Luxemburg Straße

Trüffelschwein (up the street)

Mon. - *Sat. 12pm to *7pm/8pm

 

Our friends have been kind enough to help us out with the check-ins. Please keep in mind that they are not affiliated with Linnen and refer any questions directly to us.

 

Please show a piece of ID and the booking reference number.

We do not have a 24hr reception at any of our locations.

Apartments in Mitte have no reception what so ever.

Parking in P'Berg

Paid parking is mandatory in our zone. The city patrols the area very frequently.

 

There is paid underground parking at the Kulterbrauerei which is a 5 minute walk to the ROOMS/CUBA/LEGO. Parking at Schönhauser Allee Arcarden is another option.

 

Pricing for Street Parking in Zone 43

Monday to Saturday

9:00 until 12:00.

[.25 cents/15 minutes]

Parking in Mitte

We suggest parking your vehicle in a parking garage near Alexanderplatz, or in a free parking zone. The closest area is just above Nordbahnhof S-Bahn station. One can easily take the S-Bahn to the LUXX apartment.

 

Pricing for Street Parking in Zone 29

Monday to Sunday

9:00 until 12:00.

[.50 cents/15 minutes]

Environmental Badge

In an effort to reduce pollution, Berlin has introduced an environmental badge, which must be affixed to vehicles, before they may enter the "green zone" within the city. This also applies to vehicles from other countries. Please purchase your No. 4 badge prior to your visit to Berlin.

Business use, please select one of the links below.

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