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Dear guests,

As we are all aware, the current global situation has made it very difficult for travellers and travel industry alike. Here at Linnen, we are faced with an unprecedented situation, and we are trying to deal with it as best as we can. Like many small businesses, we are taking a significant hit at the moment, and we expect this to continue within the months to come.

 

In saying this, we are great-full for every reservation we get. We are even more great-full when guests book directly with us instead of external booking platforms. In the end, this just means we save a bit on commission fees. We try to offer the best price on our booking engine, but if you happen to see a lower price on an external platform, simply send us a screenshot and we will match the price.

 

We are well aware that people like to stick with large, trusted corporations because the feel safer and may create the impression that you are always covered if something goes wrong. In some cases this is true, but not always. These platforms are just distributors and really only jump into action in some particular cases. We, as operators are the ones that make the final decision.

 

Under normal circumstances, we’d be far more flexible. Our hope is that we overcome this turbulent time period so we can be there for our guests in the future.

 

Thank you for your understanding.

 

 

Here are some answers to questions you might have: